Warranty Information

Camden warrants their product against manufacturing defects. The length of the warranty is 3 years from the date of purchase unless otherwise stated. Camden CX Series electric strikes carry a 5-year warranty. Camden CM-9000, 9200, 9300, 9600, and 9700 Series push buttons and CX-9 Series magnetic locks carry a lifetime warranty. This warranty applies to products that have failed in the course of normal use and not the result of improper installation or vandalism. Upon inspection, Camden will repair/replace returned goods or issue a credit. This warranty does not apply to custom or 'built to order' push/ exit switches. This warranty does not apply to removal or installation costs. Camden will not be liable to the purchaser, the customer, or any other party for incidental or consequential damages arising from any defect in or improper care, storage, handling, abuse, misuse, or any act of God. Except as stated above, Camden makes no warranties, either expressed or implied, as to any other matter. All warranty-related issues should be processed through ID Enhancements.